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51 Redchurch Street, London, E2 7DJ
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
There are no delivery charges for orders throughout the UK. For all other destinations it’s £30.
Which payment methods are accepted in the Online Shop?
We accept all major credit cards including Visa, Mastercard and American Express together with PayPal.
How long will delivery take?
In the UK, delivery typically takes 2-4 working days, sometimes sooner. For international orders, it takes around 7-10 working days. If you need your order urgently, send us an email message and we will give you a quote for next day delivery.
How secure is shopping in the Online Shop? Is my data protected?
We take security of our site extremely seriously. Our site is encrypted using the strongest industry-standard encryption so can be assured that your transaction is completely private and compliant with data protection laws.
What exactly happens after ordering?
As soon as your order has been approved and the payment received, we will ship your order to your specified address typically within 24 hours.
Do I receive an invoice for my order?
Yes. You will be sent an invoice by email automatically upon completing a successful purchase.